The AI receptionist that never misses a call
Relay answers your phones 24/7, books appointments, captures leads, and follows up — so your team stays focused and your calendar stays full.
No credit card required · Set up in under 10 minutes
Sample call · after-hours plumbing lead
Illustrative transcript · 1m 47s
Thanks for calling Northside Plumbing, this is Riley. How can I help?
0:02
Hi — my water heater is leaking pretty badly. Can someone come out today?
0:08
I'm sorry to hear that. I can get a licensed tech out today. Can I grab your zip code?
0:15
94103.
0:22
Got it. I have 2:30pm or 4:00pm today with Marcus. Which works best?
0:29
2:30 would be great.
0:41
Booked. You'll get a confirmation text at this number in a moment. Anything else?
0:47
Trusted by local businesses across every service industry
Product
Everything a receptionist does — done automatically
Relay handles the entire caller journey, from hello to booked appointment.
Answer every call, 24/7
A natural-sounding AI receptionist picks up every ring — including after hours, weekends, and while you're on other calls.
Real-time booking
Book appointments directly into your calendar with conflict prevention and instant confirmations.
Lead capture that never sleeps
Every caller becomes a structured lead with contact info, intent, and a full transcript in your dashboard.
Trained on your business
Upload your FAQs, pricing, and service area. Your AI answers like your best receptionist would.
Instant call transfer
Route emergencies or high-value calls to a human on your team in under a second.
Analytics that drive revenue
See call volume, booking rates, missed opportunities, and peak hours — with insights you can act on.
How it works
Live in 10 minutes. Booking calls forever.
Tell us about your business
5-minute onboarding to capture your services, hours, FAQs, and booking rules.
Get your Relay number
Forward your existing line or use a fresh number. Live in under 10 minutes.
Watch appointments roll in
Every call is answered, transcribed, and booked. Review everything from your dashboard.
Your AI receptionist
Sounds human. Works like a team.
Relay is trained on your business — services, pricing, hours, policies, and edge cases. It handles the everyday and knows when to bring in a human.
- Speaks naturally — no robotic scripts
- Understands regional accents and slang
- Follows your escalation and transfer rules
- Handles multiple concurrent calls
- Learns from every conversation
“Thanks for calling Northside Plumbing. This is Riley — how can I help?”
Industries
Built for the businesses that live on the phone
Plumbing
HVAC
Dental
Legal
Real estate
Salons
Auto repair
Service pros
Integrations
Plays nicely with your stack
Pricing
Simple pricing. Pays for itself in one booking.
Every account is set up and managed by the Relay team. Talk to a representative to get started.
Starter
For solo operators
- 1 phone number
- Up to 200 minutes / mo
- Appointment booking
- Email support
Growth
For growing teams
- 3 phone numbers
- Up to 1,000 minutes / mo
- Google Calendar sync
- Team seats + roles
- Priority support
Scale
For multi-location
- Unlimited numbers
- Custom minute pool
- Dedicated success manager
- SSO + audit logs
- SLA
The problem
Every missed call is a customer you've already paid to acquire
Ads, SEO, referrals, signage — all of it drives the phone to ring. Then this happens:
62%
of calls to small businesses go unanswered
Source: BIA/Kelsey small-business call study
80%
of callers hang up without leaving a voicemail
Source: Forbes consumer phone-behavior research
85%
of customers whose call isn't answered will not call back
Source: Forbes / Invoca consumer survey
$1,200
average lifetime value of a single missed service call
Source: ServiceTitan industry benchmark
$75B
lost every year by U.S. small businesses to poor call handling
Source: Small Business Administration estimate
<1 min
average time a caller waits on hold before hanging up
Source: Velaro customer-experience study
75%
of buyers say a phone call is the fastest way to get a response
Source: Google / Ipsos click-to-call study
60%
of inbound calls happen outside normal 9–5 business hours
Source: Invoca call intelligence report
FAQ
Questions, answered
Stop losing revenue to missed calls
Speak with a Relay representative and we’ll build your AI receptionist for you.